CHECKLIST: How to Reduce Churn and Boost Retention for Your OTT Streaming Service
If you’re operating an OTT or streaming service, subscriber churn is one of your most critical metrics and one of your biggest threats to growth. But here’s the good news: much of it is preventable.
At Magine Pro, we’ve created a free 7-step retention checklist and infographic to help streaming platforms identify where they’re at risk of losing subscribers and take action to keep them engaged.
Why Retention Matters More Than Ever
Acquiring new subscribers is expensive, often up to 5x more than retaining an existing one. Yet many services still focus most of their energy on acquisition, while overlooking the low-hanging fruit: smarter retention.
Churn doesn’t just affect revenue. It impacts your customer lifetime value (LTV), marketing ROI, and future growth potential. For OTT and niche streaming services especially, even a small improvement in retention can translate into a major performance gain.
What You’ll Find in the Checklist
This guide gives you a simple, actionable way to assess your current retention efforts, backed by anonymised performance insights from real Magine Pro customers.
Here’s what you’ll get:
✅ A 7-step self-assessment to evaluate your OTT churn strategy
✅ Aggregated delta improvements across features like dunning flows, win-back campaigns, and card expiry reminders
✅ Practical retention tactics you can implement today
✅ Key benchmarks and tips to strengthen subscriber loyalty and reduce involuntary churn
Whether you’re losing users to failed payments, low engagement, or a lack of reactivation strategy, this checklist will help you understand where you’re losing revenue and how to get it back.
Start Reducing Churn Today
If you’re ready to stop churn before it impacts your bottom line, this guide is for you. Download the free checklist now and see how your strategy stacks up.
Interested in improving your service’s retention performance? Get in touch with a member of our team to discuss how you can reduce churn and grow subscriber value. With deep experience in the B2C streaming market, we’re here to help you build a stronger, more sustainable OTT business.
Contact us to learn more, or follow us on LinkedIn for the latest product updates, feature launches, and streaming insights.
