Why OTT Needs to Simplify: Insights from IBC 2024
If there’s one phrase that kept coming up in nearly every conversation at IBC 2024, it was operational & cost efficiency. As OTT services become more complex, media companies are losing focus on what they do best: delivering great content and building lasting audience relationships.
At Magine Pro, the message we kept hearing from customers and industry peers was clear: “We need to simplify.” And that’s exactly what we’re focused on.
Why simplification is the key to OTT success
While the smaller niche OTT players have always looked for a one-stop platform that offers all the tools they need, many others have built intricate, multi-vendor technology stacks to keep pace with the market. Several of these, including significantly sized broadcasters and VOD services, are now finding this approach is starting to show its challenges. When you’re constantly juggling different vendors, integrating new technologies, and troubleshooting your stack, you lose valuable time and energy that should be spent engaging your audience.
At IBC, one of the hottest topics on our stand was the need to streamline these operations. More and more media companies are looking for ways to outsource their entire tech stack. They want a single partner who can handle everything from the platform to the applications, so they can focus on the big picture. This is where Magine Pro comes in.
We’ve seen a real shift in mindset. Companies are migrating to our platform because they realise that operational effectiveness and cost-efficiency are just as important as the content itself. By outsourcing their technology to a partner like Magine Pro, they get to simplify, innovate, and concentrate on what really matters: building their brand and winning over audiences.
Navigating subscription fatigue: The top challenge for 2025 and beyond
Subscription fatigue was another major theme at IBC. With disposable income stretched, services are fighting for attention in a saturated market. Consumers are becoming more selective and churn rates are rising. We’ve been putting a lot of energy into this area at Magine Pro, focusing on adding lifecycle management tools to our OTT Platform and helping our clients to keep users engaged for the long haul.
One of the things I’m most excited about is how we’ve optimised our billing platform to monitor, manage and reduce passive and active churn. It’s not just about keeping users from cancelling their subscriptions. It’s about winning them back with the right tools. This means better payment options, more engaging notifications, or curated content recommendations that keep them coming back. I believe this is going to be one of the defining challenges of the coming few years, and it’s something we’re ready to tackle head-on.
The power of partnerships in a changing industry
It’s clear that partnerships are also going to be important success criteria in the future of OTT. While there’s plenty of talk about consolidation, the real need is for companies to work together to better serve their audiences. Going it alone is becoming less viable.
At Magine Pro, we see this first-hand in our work with tier 2 and tier 3 media companies, broadcasters, and niche video-on-demand providers. Many of these organisations come from a media background, not technology. Simplifying technology for them, bringing them a complete solution but also working with a wide range of partners to meet their needs, allows them to stay agile and growth-focused, putting their energies into curating content and engaging their audience.
Why experience still matters in OTT
Something that doesn’t get talked about enough in our industry is the value of experience. There’s a lot of new technology and fresh ideas out there, but there’s also a lot to be said for working with a partner who has been through it all before. Magine Pro has been around since 2012, and before we shifted to a B2B model, we were running a direct-to-consumer service ourselves.
That experience—of being on the frontlines of the DTC market—still informs everything we do today. We’ve lived through the challenges of consumer acquisition, content curation, and churn management, and we’ve applied those lessons to how we serve our clients now. We’re not just another technology vendor. We’re a partner who understands the entire lifecycle of the video service business.
At IBC, it was clear that this experience resonates with our clients and the potential customers we spoke to. In a crowded marketplace where technology can often feel commoditized, our ability to offer deep, hands-on expertise is what sets us apart. We’re not just delivering a platform; we’re helping our clients navigate the complexities of a shifting industry.
What’s next?
IBC 2024 may be over, but the conversations we had will continue to shape our approach in the coming months. The message from our clients and partners is clear: simplicity, partnership, and user engagement are the keys to success in OTT.
Here’s to the next phase of OTT, and to keeping things simple!
If you’d like to know more about how Magine Pro’s OTT platform helps services to simplify their operations, why not book a demo?
